FAQ
Frequently asked questions
Short answers to the most common questions about stays, SPA, accommodation and booking at EcoVila.
What does an all-inclusive stay at EcoVila include?
The all-inclusive rate covers accommodation, three meals per day and access to the SPA area. Guests enjoy a complete experience with no extra cost for meals or relaxation.
What facilities does the SPA area have?
The SPA area includes a warm indoor pool, a cold pool, sauna, jacuzzi, hammam, salt room, sensory shower and a resting area. SPA access is included in the stay until 22:00.
What types of accommodation are available?
EcoVila has 25 accommodation units: 8 small villas, 7 large villas and 10 hotel rooms. There is also a conference room available for business guests.
How can I book and which payment methods are accepted?
The easiest way is to book online on the booking page: choose your dates and accommodation type, then pay online by card (via Maib) or instantly via MIA by scanning the QR code in your banking app. Alternatively, you can pay cash at the office or call us at +373 60 120 220.
Are pets allowed?
No, pets are not allowed on the property. Outside food and drinks, as well as audio equipment (speakers), are also not permitted.
Where is EcoVila located?
The EcoVila complex is located in Mășcăuți, Criuleni district, in the Orheiul Vechi area of Moldova — less than an hour from Chișinău.
How can I cancel or change a reservation?
You can manage your booking online via the link in your confirmation e-mail: check the status, extend the payment deadline or cancel. Online cancellation with a card refund is possible if there are at least 20 days until arrival (or if the booking was created less than 2 hours ago); otherwise contact us at +373 60 120 220 or rezervari@ecovila.md. The terms are described in the Terms and Conditions.
Where can you rest in Moldova near Chișinău?
A popular option is the Orheiul Vechi area, about 50 km from Chișinău. EcoVila is located here — an all-inclusive complex with villa and hotel-room accommodation, SPA and three meals a day included, suited to families, couples and groups.
What are the check-in and check-out times?
Check-in at EcoVila is from 13:00 and check-out is until 10:00.
How do I get to EcoVila from Chișinău?
EcoVila is in the village of Mășcăuți, Criuleni district, in the Orheiul Vechi area, about 50 km from Chișinău — normally under an hour by car on the road towards Orheiul Vechi.
What attractions are near EcoVila?
Nearby are the Orheiul Vechi museum complex, the cave monastery, Butuceni village and the Răut river gorge — ideal for walks and day trips. Afterwards, return to the SPA, the included meals and the quiet of the forest.